AGE REQUIREMENT:
You must be 21 or older to purchase alcohol products. You must represent to us that you are 21 or older.
If you are having alcohol shipped in WA State, someone over the age of 21 will be required to be present valid ID at the time of delivery.
PICK-UP AND SALE LOCATION:
All sales of Products are completed at our taproom. Here is our address:
Holy Mountain Brewing Company
1421 Elliott Ave W.
Seattle, WA 98119
PICK-UP TIMEFRAME:
Pick-up Product(s) will be held for 5 days after the order is placed, unless otherwise specified on social media.
If the Product(s) is not picked up within 5 days after the order is placed, the Product(s) will be placed back into inventory without a refund.
PROXIES:
Proxies will be allowed for most Product(s) as long as a valid ID is given. If it is a special release where proxies are not allowed it will say so on social media and on the product line upon purchase.
CANCELLATION CONDITIONS:
In the event of extenuating circumstances, our staff may elect to issue a refund to you for 90% of the purchase price, with the remaining fees collected as compensation for merchant fees and restocking. Please always contact [email protected] with questions about orders.
SHIPPING CONDITIONS:
Restricted Shipping: Pursuant to existing laws and carrier requirements, we are only able to ship alcohol to Washington State.
Shipping Address Limitations: We cannot ship to PO Boxes, APO/FPO addresses, Mail Boxes, or internationally.
Adult Signature is Required: As these Products contain alcohol, we are required to ship with an Adult Signature Required sticker, which means you will be required to show your ID to the delivery driver prior to taking delivery. Adult Signature Required Stickers require an additional surcharge which will be passed on to the purchaser. In the interest of avoiding missing deliveries, we suggest using your place of work as the delivery location. You may also opt to pick up your package at a shipping facility near you. If the recipient is found to be under the age of 21 by the shipping company, the order will be returned and no refund will be given.
Pricing and Inventory: Price and availability are subject to change without notice. Once your payment is confirmed we will make every effort to ship your order within 5 business days. Some orders may take a little longer during peak seasons. If you place an order and an item is out of stock we will contact you and ask you if you would like a refund or if you would like to wait until we receive the product. We retain the right to refuse any order.
Returned Packages: If your package of Products is returned to us, we may re-ship it to you for an additional shipping charge equal to the actual shipping cost. Any order that is refused or returned after three attempts to deliver will not be refunded. Shipping and packaging charges will not be refunded. In addition, the buyer will be responsible for any additional fees incurred to have the product returned to us.
Shipping Containers: In addition to the Adult Signature requirement, we are required to ship all alcohol Products in approved shipping containers to ensure they are handled properly. All shipping package costs will be added to your total at checkout.
Title and Responsibility: The title to Products is passed to you at the time of the sale and you remain responsible for shipping costs, including insurance. Holy Mountain makes no representation to the legal rights of anyone to ship or import beverages containing alcohol. You authorize Holy Mountain to act on your behalf to engage a common carrier to deliver your order to you.
Importing Products: If you require us to ship your purchased Products to you in your home state, you agree that you have read these terms and understand that when you import these Products into your state that it may require you to have a license or registration to do so and to pay applicable state taxes in your state. Holy Mountain assumes no obligation and bears no responsibility whatsoever for applying for or obtaining any such permits or licenses. We strongly suggest that you investigate your state laws and determine the manner in which alcoholic beverages may lawfully be brought back home. You shall be responsible for all applicable excise, use and sales taxes due to their state related to the purchase of any taxable Products.
Liability for Damage: We are not liable for damages to Products once they are picked up by a third party (UPS/USPS) from the brewery.
You can email [email protected] if there is a major issue with delivery.